At Te Whare Tiaki Wāhine Refuge, we offer 24/7 support to help wāhine and tamariki live free from violence.
Whether you need immediate help in a crisis or long-term support, we are here for you.
Our services are grounded in manaakitanga (care and support), ensuring your safety and the well-being of your whānau. We walk alongside you on your journey to a life without fear.
24/7 Crisis
Response
24/7 Crisis line and support for those who are needing immediate support
Whare Ora
Safe House
A warm and safe place to rest and think about next steps
Onsite Support Animals
Support animals onsite as well as a pet refuge
Kaumātua Support
Support for Kaumātua experiencing elder abuse
Home Security
Home upgrades and security alarm for extra safety
Advocacy and Support
We walk alongside whānau supporting them through this chapter
Safety Planning
Having a plan helps to keep whānau safe
Rongomātāne
Men's Center
Support for men to give them tools and strategies to support them through life
FOR WAHINE
SUPPORT. SAFETY. A NEW BEGINNING
At Te Whare Tiaki Wāhine Refuge, we offer 24/7 support to help wāhine and tamariki live free from violence.
Whether you need immediate help in a crisis or long-term support, we are here for you.
Our services are grounded in manaakitanga (care and support), ensuring your safety and the well-being of your whānau. We walk alongside you on your journey to a life without fear.
24/7 Crisis Response
We are available 24 hours a day to respond to crisis
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Urgent safety planning
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Risk assessments and alarm systems
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Support to keep safe at home
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Whare ora (Safe house)
Community Outreach & Advocacy
Our team are here to walk alongside whānau as they rebuild their lives. We provide practical and compassionate support to help you navigate your journey to safety and interdependence.
We can assist with a wide range of needs, including:
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Legal matters: Connecting you with legal services and providing support through the process.
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MSD: Helping you with applications and liaising with Work and Income.
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Kai and clothing: Providing access to food parcels and essential clothing.
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Whānau reconnection: Supporting safe and healthy relationship restoration where appropriate.
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Whare Ora (Safe House)
We provide a secure place to heal and have our Kaiwhakahaere Matua onsite for pastoral care and support. Our approach is underpinned by Kaupapa Māori principles that fosters whakapapa connections, emotional resilience, and holistic wellbeing.
FOR TAMARIKI AND RANGATAHI
Safety. Aroha. Stability.
Tamariki and rangatahi are often the silent victims of violence. We work with the entire whānau to increase safety and support, ensuring the needs of our young people are met. Our services are designed to help them heal and thrive, no matter their age.
For our youngest children, this could mean supporting their access to kōhanga reo and early childhood education. For school-aged tamariki and rangatahi, we can work with their school to secure extra support, or help them explore hobbies, interests, and pathways to positive community engagement.
Every child deserves a chance to grow up in a safe, loving environment, and we are committed to making that a reality.
FOR TANE
Self-reflection. Healing. Accountability.
We believe all whānau should have access to tools for change and this includes tāne. Te Whare Tiaki Rongomātāne Men's Centre provides a separate space for men who are seeking help to make positive changes in their lives and who are ready for change. We have programmes that support them on their journey to becoming the best version of themselves for the well-being of their whānau and themselves.
FOR KAUMĀTUA
Dignity. Respect. Freedom.
We offer a Cultural Elder Abuse Response Service to support kuia, kaumātua, and older people from diverse ethnic communities who are experiencing abuse. Our focus is on providing a supportive cultural response to elders from Māori, Pasifika, Asian, African, Middle Eastern, and migrant communities. We ensure elders are respected, valued, and safe within their whānau.
We also have a drop in space for our elders to come and have a cuppa and chat during the week from 9am -3pm, Monday to Friday.
